Cancellation & Refund Policy
Last updated: September 2026
This page summarises how cancellations, refunds and payments work for tours booked with MR Bharat Holidays Pvt. Ltd.. It should be read together with our full Terms & Conditions, which govern the booking.
How to Cancel
Send a written cancellation request by email to info@mrbharatholidays.com from the email address used to make the booking. Cancellation charges are calculated from the date we receive that email, not the date you decide to cancel.
Cancellation Charges (Standard Tours)
| Notice before arrival | Charge |
|---|---|
| 60 days or more | 10% of tour/service cost |
| 30–59 days | 20% of tour/service cost |
| 29 days or less, or no-show | No refund |
A minimum 10% service charge applies in addition to the slabs above on any confirmed booking that is later cancelled.
Cancellation Charges (Special Train Journeys)
Palace on Wheels, Royal Rajasthan on Wheels, Indian Maharaja, Deccan Odyssey, Golden Chariot and Maharajas Express carry a separate, stricter schedule:
| Notice before departure | Charge |
|---|---|
| 60 days or more | 15% of ticket value |
| 30–59 days | 30% of ticket value |
| Less than 30 days | 100% of ticket value |
What Is Not Refundable
- Unused hotel accommodation, chartered transport or meals once a tour has started
- Bookings cancelled during the peak period of 20 December–15 January
- Bank charges deducted by the remitting or receiving bank on a refund
Refund Timeline
Approved refunds are processed to the original payer within 2–4 weeks, subject to banking timelines. Applicable bank charges are deducted from the refunded amount.
Natural Disasters, Pandemics and Force Majeure
Where a trip cannot proceed due to a natural disaster, pandemic, or similar event outside our control, MR Bharat Holidays Pvt. Ltd. does not offer a cash refund; instead we work with you to reschedule the trip, subject to the cancellation terms applied by airlines, railways and hotels for the new dates.
Deposits and Balance Payment
A minimum 25% deposit confirms a booking. Balance payment is due 15 days before services commence (or in full at the time of booking, if booked within 15 days of travel, or for peak-season train journeys and hotels).
Questions About a Specific Booking
Cancellation figures depend on your specific itinerary, hotel contracts and travel dates. Contact us at info@mrbharatholidays.com or on WhatsApp with your booking reference for an exact figure.